[SOLVED] Outlook Not Sending And Receiving Emails – Outlook 2016, 2013, 2010 & 2007

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  • Updated on March 9th, 2024

Summary: In this blog post, we will explore effective solutions for resolving the issue of Outlook Emails not sending and receiving emails. The methods discussed here apply to all versions of Outlook, including 2016, 2013, 2010, and 2007. Furthermore, we will delve into the underlying causes of the error “Outlook unable to send emails.” While several factors may contribute to this error, one of the most common culprits is PST file corruption. Additionally, we will introduce the Aryson Outlook PST Recovery tool, which can be utilized to repair corrupt or damaged PST files. Download Now   Purchase Now

Outlook, a Microsoft product, stands as one of the premier email client services globally, widely utilized by users for both professional and personal communication purposes. Furthermore, numerous users opt to migrate from Mac Outlook to the PST file format. Before delving into the methods, let’s examine some notable reasons why Microsoft Outlook may encounter difficulties in sending emails.

Why Users Are Unable To Send Outlook Emails?

In this segment, we’ll spotlight the primary factors contributing to users experiencing challenges when attempting to send emails through Outlook. Here are several common reasons why users might encounter obstacles in sending emails using Outlook:

  • Incorrect Email Settings: Firstly, Incorrect email server settings, such as the SMTP server or port numbers, can prevent Outlook from sending emails.
  • Poor Internet Connection: Moreover, a weak or unstable internet connection can disrupt the sending process, causing emails to fail to be sent.
  • Outgoing Mail Server Issues: Additionally, problems with the outgoing mail server (SMTP server), such as server downtime or configuration errors, can prevent emails from being sent.
  • Email Size Limitations: Some email servers impose size limits on outgoing emails. If the email exceeds the size limit, it may fail to send.
  • Email Account Authentication Issues: Incorrect authentication settings or password issues for the email account configured in Outlook can lead to sending failures.
  • Blocked Email Address: Additionally, if the recipient’s email address is blocked or marked as spam, Outlook may be unable to send emails to that address.
  • Antivirus or Firewall Interference: Antivirus software or firewall settings may block Outlook’s access to the internet, preventing it from sending emails.
  • Full Outbox Folder: If the Outbox folder in Outlook is full or contains corrupted emails, it can prevent new emails from being sent.
  • Email Client Software Issues: Corrupted Outlook profiles, damaged PST files, or outdated Outlook software can also cause sending problems.
  • Email Account Suspension: In some cases, email service providers may suspend or restrict email accounts due to suspicious activity or violations of terms of service, preventing emails from being sent.

By addressing these common issues, users can troubleshoot and resolve problems with Outlook Emails not sending and receiving effectively. Now, let’s explore the methods to fix the error Outlook not sending Emails.

Method 1: Ensure the availability of servers

The initial step before proceeding with further actions is to verify the status of the mail server. You can do this by checking the lower right-hand corner of the Outlook window. If it displays Connected or Connected to Microsoft Exchange, the server is not the cause of the issue. At times, users may encounter difficulty accessing the Outlook Data File due to an error in Microsoft Exchange. In such cases, it becomes imperative to resolve error 0x8004010F.

However, if it shows Working Offline, you will need to navigate to the Send/Receive tab and click on the Work Offline button to deactivate it. You may need to resend the email after performing this step. Additionally, ensure that an internet connection is available.

Outlook not sending emails

Method 2: Delete the large attachments

Many email clients enforce size limits on attachments. Therefore, including attachments that exceed or meet the specified threshold may cause Outlook to fail in sending emails. Hence, it’s advisable to verify this by removing attachments from at least one email and attempting to send it from the Outbox. For attachments larger than 10 MB, it’s recommended to use download links instead. By adopting this approach, you can prevent numerous inconveniences.

Method 3: Sync the account password

Email providers have tightened their security over the past years. If someone repeatedly tries to enter your account information from the other part of the globe, they’ll lock your mail account automatically. You’ll have to either change the password or have to use some authentication steps. Follow the steps to resolve the error Outlook Emails not sending and receiving.

Here’s a quick guide for this:

  • Open the Outlook and go to File > Account Settings > Account Settings.fix Outlook not sending emails
  • Click on the Email tab to expand it and select your email account. Then, click on Change.fix Outlook 2016 not sending emails
  • Enter the new password in the password box and click the checkbox of Remember Password.fix Outlook 2010 not sending emails

Method 4: Disable scanning from antivirus

Typically, antivirus programs scan emails, and if a virus is detected, they quarantine it, keeping it in the Outbox. Occasionally, these antivirus programs may clash with Outlook, resulting in emails not being sent from the Outbox until the error is removed. In such scenarios, it’s advisable to deactivate the antivirus add-ins to avoid encountering issues with Outlook failing to send emails. Additionally, try to resolve error 0x800ccc0f/MAPI in Outlook 2010/2013.

Method 5: Repair your Outlook profile

Various settings govern the functionality of an Outlook profile. It includes all the accounts and personal details. If the email messages do not leave your Outbox and Outlook not sending emails, repairing your Outlook profile might help fix the issue.

  • Launch Outlook and go to File > Account Settings > Account Settings.fix Outlook 2013 not sending emails
  • Select the Email tab and select your account. Then click Repair.Outlook 2013 not sending emails
  • Follow the next steps and restart Outlook at the end.

Method 6: Run Outlook in Safe Mode

Outlook offers users the option to utilize its safe mode feature. Moreover, by employing safe mode, you can retrieve emails from OST files. To initiate sending emails, you can launch Outlook in safe mode by following predefined steps.

  • Go to the Start Button of Windows PC.
  • In the search box, type exe /safe.
  • Then press the Enter command.

Method 7: Using the Inbox Repair Tool

Outlook stores various information, including messages, emails, contacts, and events, in the form of Personal Storage Tables (PST) files. If an Outlook PST file becomes corrupted or inaccessible due to errors, it can disrupt other Outlook functions. Repairing the PST file can help prevent issues where users are unable to send emails in Outlook. Microsoft offers an inbuilt inbox repair tool (Scanpst.exe) with Outlook for this purpose. Running Scanpst.exe allows you to repair the corrupted .pst file and mitigate the problem of Outlook not sending emails.

fix Outlook 2007 not sending emails

There are different locations of scanpst.exe in different versions of Outlook.

Method 08: Professionally Fix Outlook Emails Not Sending and Receiving

Sometimes, there comes a situation when none of the above methods work. In that scenario, a professional Outlook PST Repair Tool will be helpful. Aryson PST Recovery Software is a dependable tool for repairing Outlook Data Files (.pst), offering a simple and effective solution to restore mailbox emails. It can recover all mailbox items from corrupt, damaged, or inaccessible PST files, including emails, calendars, contacts, tasks, and journals. Additionally, this Outlook PST Repair Tool provides three scanning modes—Standard, Advanced, and Deep—to restore deleted emails efficiently. The steps to fix Outlook not sending Emails are as follows:

  1. Install and run the PST Recovery Tool as an administrator.
  2. Click on the Open button to add the PST files to the software.
  3. Choose the Recovery Mode and click OK to proceed further.
  4. Now, click on the Save button to save the repaired PST Files.
  5. Select the desired file format and opt for the additional Features and Filters.
  6. Finally, click the OK button.

Conclusion

In conclusion, this blog has explored practical solutions to address the issue of Outlook Emails not sending and receiving. We have also outlined the reasons behind this error. Furthermore, in cases where PST file corruption is the cause, it is advisable to utilize a PST Recovery Tool.

About The Author:

Shrirangam Phani is a Software Developer and a Technical Writer at DataRecoveryHelp. He is a passionate to develop and maintain Software. His expertise lies in Data Recovery, Data migration, Email Migration, etc. His delight lies in exploring and explaining do-it-yourself solutions. He also offers valuable tips and tricks for troubleshooting technical challenges.

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